Skip to content
Staging — internal review only. Not for live publish. Some clinical-claim copy pending PIC sign-off.
Mon–Fri 9am–6pm · Sat 9am–4pm
TFC Pharmacy & Compounding
Home Compounding Long-Term Care For Patients For Prescribers For Facilities About Sign in
TFC / Accessibility
Accessibility Statement

Built for everyone.

A pharmacy that serves everyone in the neighborhood should have a website that works for everyone. We build tfcpharmacy.com toward WCAG 2.1 Level AA — and we're transparent about what's done, what's in progress, and how to ask for help.

TFC Pharmacy is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone, and apply the relevant accessibility standards as a baseline — not a ceiling.

Our target standard

We aim to meet WCAG 2.1 Level AA, the conformance level recommended by the U.S. Department of Health and Human Services for healthcare information and ADA-covered websites. The full standard is published by the W3C at w3.org/TR/WCAG21.

What we've built for accessibility

✓Semantic HTML structure with proper heading hierarchy on every page
✓Full keyboard navigation across all interactive controls
✓Focus indicators on links, buttons, and form fields
✓Alt text on all meaningful images
✓Color contrast meets 4.5:1 for body text, 3:1 for large text
✓Form labels and error messages associated with their fields
✓Skip-to-content links on long pages
✓Responsive layout that works from 320px to 4K
✓Text resizable to 200% without loss of function
✓No information conveyed by color alone
✓Reduced-motion support for users with vestibular sensitivities
✓Compatible with current versions of NVDA, JAWS, VoiceOver, and TalkBack

What we're still working on

We're not finished. Items currently in our queue:

○Caption pass on every video we publish (target: end of Q3 2026)
○Plain-language summaries on every compounding page
○Audio descriptions of the store imagery on the About page
○Spanish-language translation of the refill flow
○Improved tab-order on the prescriber adherence chart
○WCAG 2.2 AA upgrade — auditing against it now

Accessibility tools we use

  • Automated — axe DevTools, Lighthouse, Wave on every page during development.
  • Manual — keyboard-only navigation testing on every major page before release.
  • Assistive technology — NVDA on Windows, VoiceOver on macOS & iOS.
  • External audit — annual review by a third-party accessibility consultant.

If you're having trouble

If anything on tfcpharmacy.com is hard to use with a screen reader, keyboard, magnification, or any other assistive technology — we want to know. We'll fix it, and in the meantime, get you what you need a different way:

  • Call us directly at (323) 348-4205. A real pharmacist will answer; they can refill, transfer, or answer any question without using the website.
  • Walk in at 4914½ W Slauson Ave, Los Angeles, CA 90056. We're open M–F 9–6, Sat 9–4.
  • Email Tfcpharmacy@tfcpharmacy.com — goes directly to our team.

Accessibility feedback

Found a barrier? Email Tfcpharmacy@tfcpharmacy.com with the page URL and a brief description. We aim to respond within 2 business days and to resolve issues within 14 days when the fix is in our control.

This statement was last updated May 14, 2026.